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Telephone Interviews Guidlines

 

The interview

Normal interviews consist of mainly three areas of focus for candidates to be examined

 

1.      Educational and Professional Experience

2.      Personal Strengths and Weaknesses

3.      Suitability for the Job and Location

 

 

The candidate and the interview

Normally the first 60 seconds of any interview, is a critical time. A positive introduction is a good start.

 

Introduce yourself and take this opportunity to express your thanks for being selected and express your interest in the job/location.

 

 

Voice:

Voice and pitch is critical a drop in pitch may indicate disapproval, always speak with up-tempo positive pitch voice.

 

 

Listening Skills:

It is essential that you understand the question before answering.

 

It can be a good thing to have bullet points on a piece of paper.  Listing your achivements and strengths, also have a copy of your CV on front of you.

 

Never interrupt the interviewer, essentially his job is to control the interview and flow of the interview.

 

 

Words:

It is generally good practice to use "active" and "positive" words rather than technical words, for instance...

 

Wrong: "Joan set up a QA System"

Right:   "Joan developed and implemented a Quality Assurance System"

 

Never react negatively to any questions even if it is not to your exact liking.

 

Finally:

Thank the interviewer for their time. Encourage them to call again if they require further information. Express your enthusiasm for the position, and that you look forward to hearing from them.

 

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