CCM Recruitment International was established in February 1988. The core of CCM’s business is the provision of recruitment services to medical clients and agencies in the Middle East, USA, Australia, the UK, and Ireland.
CCM has endeavoured to attribute copyright or other intellectual rights to the rightful owners where appropriate. Where any attribution has been missed or overlooked CCM will take appropriate take action on the oversight.
Who collects personal data?
Data will be collected by CCM Recruitment to provide recruitment services and/or intermediary services. This data may be shared with third parties if consent has been given to do so by the data subject.
What information does CCM collect?
CCM collects data about individuals in several ways depending on their engagement with us. CCM processes data on the basis of consent and legitimate interest.
CCM may collect:
Non-personal data: non-identifiable data such as anonymous IP addresses that cannot be used to identify individuals
Personal data: names, addresses and other contact information such as email addresses and telephone numbers
Sensitive data: such as medical records, employment references, criminal checks
CCM may anonymise the data we hold and collect to maintain the integrity of services provided. Candidate and client data is collected and used for the purpose of providing employment services. Candidate data will only be disclosed to prospective employers with prior approval and consent.
How does CCM collect data?
CCM generally collects data directly from individuals and clients:
• When a CV or application is submitted • When an individual subscribes to alerts about our services • When information is submitted by an individual in connection with a job opportunity or workshop, or open day event • When it is freely given in person, over the telephone, by letter, fax, or email and via the website • When recruitment services are provided to client companies
CCM may collect data from third parties for vetting and verification purposes. This data may be obtained in the form of:
• Employment references or letters • Medical test results • Healthcare licences • Visas and immigration documents • Results of enquiries from former employers or engagers, work colleagues, professional associations or registration bodies • Salary and remuneration data and/or requirements • Performance feedback • Any information about workplace accidents or incidents • Any information about investigations, litigations, registrations, professional disciplinary matters, criminal matters, inquests or inquiries
Why does CCM collect this data?
CCM collects information in order to understand an individual’s needs and provide:
• Recruitment and job-seeking services that have been requested • Information to clients about candidates for specific job opportunities • Services to clients which have been requested such as references, qualification verifications, and health clearances • A way to improve our products and services
CCM may disclose and use your personal data to:
• Match your details against job vacancies, which we believe may be appropriate for you • Apply for jobs on your behalf by sending your data to clients • Allow you to submit your CV, apply for specific jobs, or to subscribe to job alerts so that we can notify you when job vacancies arise • Market our recruitment services to you across all areas of our business • Inform you about any relevant industry developments, send you details of any events, promotions and competitions, and to communicate any other relevant information • Maintain and promote CCM Recruitment Internationals business relationships • Answer your enquiries or questions • For other purposes for which you have engaged with CCM
Who does CCM share candidate data with?
CCM may share data with:
• Client hospitals • Other consultants or employees of CCM • CCM holding companies or subsidiaries • Verification services/visa services/licencing bodies/government bodies • Third party companies responsible for CCM data security and back-up (if required)
How does CCM share data?
CCM shares data via:
• Email and other electronic means e.g. portable storage devices • By post/courier • In hardcopy form • Verbally, as appropriate
Access, Portability, and Erasure
CCM holds data for the period necessary to carry out the agreed purposes, or by industry/best practice standards. Any subject that CCM holds information on may request for the erasion, rectification, and restriction of their personal data. Requests can be made formally in writing to the CCM Quality Assurance and GDPR Compliance Coordinator. These requests will be responded to within a 30-day timeframe or less and are authenticated and secure. CCM has grounds to refuse requests if it can demonstrate that they are manifestly unfounded or excessive.
For data subject deletion and access requests, where data has been shared with relevant third parties e.g. a licencing authority and/or body, candidates are to be aware that they may be required to contact these parties directly as different policies and requirements are in place.
CCM takes reasonable steps to ensure that personal data is accurate, complete, and up to date. CCM may also contact individuals from time to time to check whether their details have changed. If CCM is unable to confirm that the personal data it holds about an individual or client is accurate, complete, and up to date, it will be purged from the system. We encourage individuals to stay in touch, and update their details with us on a regular basis in order to receive the best service from us.
Transfer of data outside of the EU
The personal data CCM collects from individuals may be transferred outside the EU if consent has been obtained. Such transfers will occur if they are necessary as part of the recruitment process and/or related services CCM provides, e.g. where an individual applies for a vacancy or position outside the EEA, or where the transfer is authorised by law.
CCM and/or the third parties to whom it may disclose personal data to may store personal data on a server overseas.
CCM treats all data breaches seriously and has step-by-step procedures that are followed in the instance of a data breach occurring. Serious breaches are to be reported to the Data Protection Office of Ireland and are investigated within 72 hours.
CCM has security procedures in place, including technological features, to protect the data we hold from misuse, loss, and unauthorised access, modification or disclosure. CCM holds personal data in a combination of secure computer storage facilities including our server, and in paper-based files. CCM uses a reputable and GDPR-compliant external company to safely and securely shred paper records.
While all precautions are taken, information CCM receives via the internet cannot be guaranteed as secure. Any submission of information to CCM by this means is at the data subject’s own risk. CCM will utilise security features once data has been transmitted successfully.
Option to Unsubscribe
You may at any point chose to unsubscribe from receiving marketing material and job opportunities sent by CCM by:
• Emailing email@example.com • Replying to an email you have received from us with the words ‘No More Information’ • Clicking the unsubscribe button at the bottom of a CCM email you have received • Calling into our office on +353 (0) 1 836 6092
Please note that unsubscribing from marketing and promotional emails does not remove your record from our systems. This is a separate request. If you wish to exercise this, please send us a request in writing and we will respond accordingly.
Right to be Forgotten requests
These can be sent via:
Post: CCM Recruitment International 63 Gardiner Street Lower, Dublin, Ireland
Cookies are small amounts of information, which CCM stores on your computer. They allow us to monitor website traffic, and to personalise the content of the website for you.
Most browsers allow you to turn off cookies. If you want to know how to do this, please look at the help menu on your browser.
Clicking on links and banner advertisements and RSS feeds may result in your transfer to another website, where data privacy practices may be different to that of CCM. It is your responsibility to familiarise yourself with these privacy policies as CCM accepts no responsibility for, and has no control over, other websites or any information or data collected by, or for them.
CCM Recruitment is committed to dealing effectively with any complaints you may have about our service. If we got something wrong, we will apologise and where possible we will try to put things right. We aim to learn from our mistakes and use the information we gain to improve our services.
How to make a complaint
Please request a complaints form from the CCM staff member you have been dealing with, or if you would prefer please email firstname.lastname@example.org or give us a call on +353 (0) 1 836 6092. CCM will formally acknowledge your complaint and let you know how we intend to deal with it. You are able to choose how you would like us to communicate with you around your complaint – be it by phone, in writing, or in person. If you are making a complaint on behalf of somebody else, we will need their agreement to you acting on their behalf.
Want to update your details? Have a question in regards to our Data Protection Policy? Wish to make a complaint?
Please do not hesitate to get in touch. We aim to reply to all communications as soon as possible.