Location Overview: Dhahran city is located in the Eastern Province of Saudi Arabia, on the doorstep to the bridge connecting Saudi Arabia to Bahrain. Discover the magic of Arabian culture, cosmopolitan cities, and ancient rolling sand dunes. Lose yourself in the market-place bustle of the souks; or wander out to gaze at remains of the long-lost civilisations that flourished & declined along the old spice routes.

Job Overview: Our client is seeking a Program Coordinator Outpatients Department to join their team. Administers the activities of the assigned division/department, assuming 24-hour responsibility for overall assessment, planning implementation and evaluation of patient care. In cooperation with the Chief Nursing Officer (CNO) and other department Directors/Senior Directors, supports Hospital Mission and Vision. Promotes practice standards, policies and procedures whilst providing overall guidance and direction for the respective division/department. Incumbent has administrative and functional authority to manage the assigned division/department, leading managers and support personnel, to resolve all matters within established authority limits and to keep the CNO informed of unusual developments.

Job Summary: Primary Duties:

• Performs all the duties for the Associate Program Coordinator.
• Participates with the CNO and other department Directors/Senior Directors, in the ongoing review of the organization’s mission, strategic plans, and policies.
• Participates with the CNO and other department Directors/Senior Directors, in the development and implementation of the mechanisms that support, foster, and encourage collaboration between other members of the multidisciplinary health care team towards continuous quality improvement of patient care services and delivery.
• Collaborates with CNO and other department Directors/Senior Directors, in developing the Nursing and Clinical Services Business & Operating plans.
• Collaborates with the CNO in developing, preparing and monitoring the personnel, supply and equipment budgets in collaboration with the staff and support department directors.
• Develops measures and monitors department/division operational performance metrics inclusive of LOS, overtime costs, vacancy and turnover rates.
• Participates in the development of standards of recruitment for nursing & clinical services personnel
• Maintains current knowledge of and ensures compliance with all regulatory and professional standards of care which includes Central Board for Accreditation of Health Care Institutions (CBAHI), Joint Commission International (JCI), Institute Health for Health Care Improvement, (IHI) etc.
• Corrective action plans to ensure that quality of care is embedded into clinical practice on an ongoing basis promoting the Quality improvement (QI) program within the Department.
• Provides opportunities for staff development through in-service, continuing education or other programs and recommends for management approval, out-of-Kingdom training assignments
• Participates in the planning of and coordinates the assigned Department’s nursing program for the response to catastrophic disasters within the framework of overall Medical Services programs, policies and procedures.
• Uses findings from patient satisfaction surveys and with input from staff, to establish unit-based customer services agenda.
• In collaboration with the CNO, develops an effective plan for delivery of care within the assigned division/department.
• Serves on or appoints division/department representatives to various intra-organizational and departmental committees, study groups and special projects teams.
• Directs, guides, and assists Nursing Shift Coordinators and Unit’s Mangers in planning, organizing, coordinating, supervising, controlling and evaluating hospital service activities.
• Leads and designs new initiatives and research program within area of expertise.
• Demonstrates, facilitates and advocates Evidence Based Practice.
• Applies broad industry and business or clinical awareness to manage risk and drive financial and operational performance across departments
• Independently resolves complex technical and operational problems
• Identifies, evaluates, and recommends resolutions for highly complex or unusual business problems, applying advance analytical thought and judgment
• Assesses and forecasts resource needs across division/department and allocates resources/budgets to ensure objectives are met
• Focuses predominantly on day-to-day operational activities, with planning activities generally focused on annual planning cycles
• Responsible for development and management of budget for one or more related cost centres, often including multiple budgets across related functions
• Other duties as required, this job description is not intended to be an exhaustive list of duties, but mainly to highlight the current main responsibilities of the post

Some Benefits Include:

• Monthly salary paid tax free
• Salaries from €51,305 - €89,486*(currency conversion as of 13.03.25) per annum (including mobility allowance, transportation & housing, travel & visa allowance, incentive saving plan). 
• 4% pension contribution (by employee and employer) 
• All costs for processing covered – including dataflow/mumaris etc. Hospital medical + visa medical.

Educational/Professional Qualifications and Experience: 

• Bachelor's Degree in Nursing/Specialty and advanced training /certification in specialty.
• Master degree in Nursing/Health/ Allied Health is required. Doctorate Degree is preferred.
• 11 years clinical experience post-registration with five years at an upper management level 
• Valid license to practice as Registered Nurse